Change Management for Profit
Most people don't like change!
As a business owner/manager, you probably have a much higher tolerance for the uncertainty of change than other staff.
On the other hand, you can't change much just by yourself. And changes you do implement have a disconcerting tendency to revert back to the old method as soon as you focus on something else.
Under this topic in our Profit Savvy Toolkit, we collect references to many change management techniques that will help you with your implementation.